Privacy
Privacy Policy
At MediPickup, hum aapki privacy ka poora dhyan rakhte hain. Order place karte samay jo bhi information (Name, Mobile Number, Address, Hospital Name, Prescription, etc.) aap share karte hain, uska use sirf order process aur delivery ke liye kiya jata hai.
- Customer ki personal information kisi third party ko sell ya share nahi ki jati, jab tak kanooni zarurat na ho.
- Prescription aur personal details ko secure tareeke se handle kiya jata hai.
- Website ka use karne par aap is Privacy Policy se agree karte hain.
Terms & Conditions
- MediPickup medicine sell nahi karta aur kisi bhi medicine ka stock maintain nahi rakhta.
- Hum sirf customer ke bataye Hospital ya Medical Store se doctor ki prescription ke hisaab se medicines purchase karte hain.
- Medicine ki availability Hospital ya Medical Store par depend karti hai.
- Customer ko valid prescription provide karna zaroori hai.
- Medicine ka price Hospital ya Medical Store ke Original Bill ke hisaab se hoga.
- Service Fee sirf pickup aur delivery service ke liye charge ki jati hai.
- Delivery time traffic, weather, medicine availability ya kisi unavoidable situation ki wajah se change ho sakta hai.
- Illegal, banned ya prescription ke bina restricted medicines ka order accept nahi kiya jayega.
Refund & Cancellation Policy
- Order process shuru hone se pehle cancellation request accept ki ja sakti hai.
- Agar medicine purchase ho chuki hai ya pickup process start ho gaya hai, to Service Fee non-refundable hogi.
- Agar order MediPickup ki taraf se complete na ho paaye aur medicine purchase na hui ho, to eligible amount refund kiya ja sakta hai.
- Refund (agar applicable ho) 5–7 working days ke andar original payment method me process kiya jayega.
Shipping & Delivery Policy
- MediPickup customer ke bataye Hospital ya Medical Store se medicines purchase karke doorstep tak deliver karta hai.
- Estimated delivery time generally 3–4 working days hai, jo location aur medicine availability par depend karta hai.
- Delivery ke waqt customer ya authorized person ka available hona zaroori hai.
- Delivery ke baad order ko completed maana jayega.
- Agar galat address ya incorrect contact details ki wajah se delivery complete nahi hoti, to additional delivery charges lag sakte hain.
MediPickup – Doctor ki likhi dawa, aapke bataye Hospital ya Medical Store se kharidkar seedhe aapke ghar tak.